Tuesday 10 July 2018

How to Pair TomTom Touch Fitness Tracker to IOS Device?

Are you looking for fitness tracker for your iOS device? Want to stay updated with the health tracker on the tap of your finger? TomTom is known for its several offerings and health has been its wide covered area. The navigator’s Sports mobile app also helps and lets the user upload the activity data from the Touch Fitness tracker to the Sports cloud by using the smartphone automatically. The user can also upload the activity data to several websites as the tool allows.
You can also take the help and guidance from the specialists and experts from TomTom Support Australia at 1800870079.

Follow the below directions for pairing iOS device with the fitness tracker:

  1. Connect the fitness tracker with the power source first. But if you have connected the device with the computer system then wait till the Sports Connect Desktop app
  2. to complete the device update before proceeding with the procedure. For waking up the screen, press the button available on the fitness tool. Then swipe the screen until you see the Bluetooth along with smartphone icon. Again press the button.
  3. Begin the Sports mobile app and then click on ‘Get Started’.
  4. Tap on ‘Band’ option. Click once the name of your watch appears on the screen.
  5. Tap on ‘Pair’ on your iOS device. Then enter the displayed pin code in the available box shown on the fitness tracker.
The device will be paired. And once you will access the mobile app on your phone and if it tries to link with the fitness tool then you might have to wake up the tracker by pressing the button.

Get in touch with TomTom Customer Support Number Australia 1800870079 for more information

If you need further assistance with the above procedure then contact the experts. You can reach them by dialing TomTom Support Number Australia and talk to the experts directly. You can discuss the issues you are facing with the GPS device. You can also drop them an email at and the team will respond to you with an appropriate solution.

Tuesday 15 May 2018

Fix TomTom Traffic or Live Services

Using TomTom navigation device but the tool or live services is not working properly? The problem can occur anytime in the device and may require expert’s assistance. But if you are unable to connect with the technician, then try performing the below steps to resolve the issue.

Fix TomTom Traffic or Live Services

The below directions are applicable for GO LIVE 2050, 1050, 1000 series and Via Live series and test after performing every step if LIVE series are active again:

  1. On your navigation tool, ensure that you have enabled ‘information sharing’ along with the valid ‘GPS signal’. 
  2. Low battery might hamper the device from receiving the model’s services so make sure the tool is fully charged or connected to charger. 
  3. Also, make sure you are in a region with the coverage of model’s services.
  4. Now, check whether the GPS tool is connected with the TomTom LIVE services.  For it, go to the Main Menu> Settings> Connections> Network.
    • For Mazda Navigation System NB1 LIVE, go to the Main Menu> Settings> Status & information> Version Information and Network.
    • Make sure, the status is ‘Connected’. If it is ‘Not Connected’ then check it for completing all the steps of troubleshooting and keep a note of connection status. 
  5. Now, check the model series is activated on your GPS device or not by going to Main Menu> Services. Check that Traffic Service Subscription is activated and valid. 
  6. Reset the tool to factory settings if you are unable to access the services.  For checking the same, go to the Settings> then Reset Factory Settings. Perform a soft reset on the device when prompts for choosing a language. Press and hold the On and Off button till the sound of drum is heard. Select the settings accordingly and wait for the GPS signal. 
If you are still face the similar issue then try again later.

Reach TomTom Support Australia for any assistance with the above trouble

If the above issue still persists then you can call our team for help. You can reach us by dialing TomTom Helpline Number 1800-870-079 and let our technicians guide you through the recovery steps. We ensure to resolve your issue in one call only.

Sunday 25 February 2018

Process of Updating TomTom GO 720


Process of Updating TomTom GO 720

Navigation devices commonly known as GPS tools assists the users with directions towards their destination. One of the popular brands of GPS device which helps user with mobile units is TomTom. A GPS tool is easy to carry as in can be used in car or the in person or foot.

But it is important to keep the navigation device updated as sometimes street names change or there are errors found on the TomTom maps.

You can talk to experts and specialists if you need assistance by contact TomTom Support Australia.

Follow the below instructions for updating the TomTom GO 720:

Manual Map Updating

  1. On your device, go to the main menu. Choose ‘Map Corrections’.
  2. Select ‘Correct a map error’ and then from the list of available options, you can pick the correction type which you want to make. It also includes ‘Block/ Unblock Street’ as well as ‘Edit Street Name’.
  3. You can also update by locating the place by manually entering the street name or the toll listing all the streets near the current location. Choose ‘Done’ option once you get the correct location which you want to update.
  4. choose ‘Update Now’ after entering all the updated information.

Automatic Map Updates

  1. From the main menu click on the ‘Map Corrections’.
  2. Choose ‘Correction Preferences’ and then mark the box available next to every update you would like to receive. The updates include street name correction as well as additional points of interests.
  3. Now connect your computer system to the internet connection. The TomTom GPS tool will get download on your computer system once your computer system is connected. The updates will be automatically as soon as connection to a computer system with internet is accessed.

If you are encountering any trouble with any of the above step or facing any other issue with your tool then get in touch with experts and specialists by dialing TomTom Helpline Number Australia 18OO-87O-O79. The team is here to guide you round the clock. Reach us for immediate help.

Friday 2 February 2018

How to Fix Stopped TomTom Device?

You must have experienced your navigation device suddenly stop responding. The device screen will either show a spinning wheel or cogwheel. If the TomTom software is not installed properly then you will encounter a red cross sign on the screen.

In such situation, you have to reset the GPS device to see if it fixes the issue. But if the device doesn’t start then follow the recovery steps.

You can also get in touch with the team of experts at TomTom Support Australia.

Follow the steps for starting the navigation tool again:
  • Charge navigation tool for at least 3 hours.
  • Ensure that you are using My Drive Connect’s latest version. Tap on My Drive’s icon either from the Windows notification area or Apple’s menu, depending upon the system. Then tap on My Drive Connect.
  • Connect the USB cable received with navigation tool on the computer system. Don’t plug it on TomTom. 
  • Turn on the GPS gadget.
  • Now, press and hold the ON/ OFF button. Do not release the button till it restarts with a sound of a drum. Hold it till the gadget screen appears black with white text. Once you the screen appearing, release the button. 
  • Quickly release the ON/ OFF button 3 times as in 1-2-3 while the black screen with text is displayed. You have to be a bit quick in this step. 
  • The screen will turn black and the gadget will reboot to recovery mode after few seconds. You will either see a spinning cogwheel or wheel according to the device you are using. Switch the device off and again start from step ‘e’. 
  • Connect USB cable with GPS tool. You need to connect when spinning cogwheel or wheel appears on the screen. 
  • My Drive Connect will automatically begin restoring the TomTom software on the gadget once the GPS is connected to the computer system. Leave the device as the recovery process will take around 5 to 30 minutes, depending upon the internet connection.
  • Wait for the GPS gadget to restart.
  • You can disconnect the tool from the computer once the tool restarts. The device will display a red cross if the software is restored successfully.

Reach TomTom Technical Support Number Australia at 1-800-870-079 for any assistance


If you are unable to start the device again or facing any other technical glitch with the gadget then get in touch with experts at TomTom Contact Support Number Australia 1-800-870-079. The technicians are available at your service all the time.


Monday 15 January 2018

How To Fix SD Card Issue Not Recognized By TomTom?

There are rare instances of your SD card files get damage and TomTom home is unable to start automatically. You can see a memory card error appearing when GPS home is started manually. If you can see SD card appearing on your My Computer (Windows) or on Mac’s desktop but not recognized by GPS then follow the below steps.

And if you find any trouble in following the below steps then you can reach experts by dialing TomTom Australia Support Number 1-800-870-079.

  1. Repairing the damaged files on SD card
  1. Connect the memory card to your system.
  2. Access removable disk drive for SD device on your system.
  3. Remove the folder ‘loopdir’.
  4. Once the folder is deleted, carefully remove the SD card from the system.
  5. On your Carminat TomTom, insert the new memory device.
  6. Switch to Carminat TomTom after opening the SD slot.
  7. Wait till the navigation screen appears and wait till device can be read by the GPS.
  8. Now disconnect the device from the GPS and insert it into the card reader connected to the computer.
  1. A process of downloading and installing the folder named home images:
  1. Ensure that memory device is still connected to the computer.
  2. Now close TomTom home.
  3. Save the folder ‘home images’ on your computer after clicking on the Download button.
  4. Now, unzip the downloaded files and you will see a new folder with ‘home images’ appearing.
  5. Now, copy the folder to root directory of the memory device. Keep in mind that folder already exists on the memory device and you need to replace the folder as well the files it has.
  6. Now, start the TomTom home and you will see the SD slot recognized at Home.
Note: There is a change in some of the steps according to Windows or Mac device.

Reach TomTom Support Australia team at 1-800-870-079 if the issue still persists.

If you are still finding issue with the SD Card detection on your GPS then Contact TomTom Support Australia 1-800-870-079 and we will help you in resolving the problem. You can reach us anytime as we are available round the clock at your service.  We assure you with a reliable solution.