How to Fix Stopped TomTom Device?

You must have experienced your navigation device suddenly stop responding. The device screen will either show a spinning wheel or cogwheel. If the TomTom software is not installed properly then you will encounter a red cross sign on the screen.

In such situation, you have to reset the GPS device to see if it fixes the issue. But if the device doesn’t start then follow the recovery steps.

You can also get in touch with the team of experts at TomTom Support Australia.

Follow the steps for starting the navigation tool again:

• Charge navigation tool for at least 3 hours.
• Ensure that you are using My Drive Connect’s latest version. Tap on My Drive’s icon either from the Windows notification area or Apple’s menu, depending upon the system. Then tap on My Drive Connect.
• Connect the USB cable received with navigation tool on the computer system. Don’t plug it on TomTom. 
• Turn on the GPS gadget.
• Now, press and hold the ON/ OFF button. Do not release the button till it restarts with a sound of a drum. Hold it till the gadget screen appears black with white text. Once you the screen appearing, release the button. 
• Quickly release the ON/ OFF button 3 times as in 1-2-3 while the black screen with text is displayed. You have to be a bit quick in this step. 
• The screen will turn black and the gadget will reboot to recovery mode after few seconds. You will either see a spinning cogwheel or wheel according to the device you are using. Switch the device off and again start from step ‘e’. 
• Connect USB cable with GPS tool. You need to connect when spinning cogwheel or wheel appears on the screen. 
• My Drive Connect will automatically begin restoring the TomTom software on the gadget once the GPS is connected to the computer system. Leave the device as the recovery process will take around 5 to 30 minutes, depending upon the internet connection.
• Wait for the GPS gadget to restart.
• You can disconnect the tool from the computer once the tool restarts. The device will display a red cross if the software is restored successfully.

Reach TomTom Technical Support Number Australia at 1-800-870-079 for any assistance

If you are unable to start the device again or facing any other technical glitch with the gadget then get in touch with experts at TomTom Contact Support Number Australia 1-800-870-079. The technicians are available at your service all the time.

How To Fix SD Card Issue Not Recognized By TomTom?

There are rare instances of your SD card files get damage and TomTom home is unable to start automatically. You can see a memory card error appearing when GPS home is started manually. If you can see SD card appearing on your My Computer (Windows) or on Mac’s desktop but not recognized by GPS then follow the below steps.

And if you find any trouble in following the below steps then you can reach experts by dialing TomTom Australia Support Number 1-800-870-079.

1. Repairing the damaged files on SD card

1. Connect the memory card to your system.
2. Access removable disk drive for SD device on your system.
3. Remove the folder ‘loopdir’.
4. Once the folder is deleted, carefully remove the SD card from the system.
5. On your Carminat TomTom, insert the new memory device.
6. Switch to Carminat TomTom after opening the SD slot.
7. Wait till the navigation screen appears and wait till device can be read by the GPS.
8. Now disconnect the device from the GPS and insert it into the card reader connected to the computer.

2. A process of downloading and installing the folder named home images:

1. Ensure that memory device is still connected to the computer.
2. Now close TomTom home.
3. Save the folder ‘home images’ on your computer after clicking on the Download button.
4. Now, unzip the downloaded files and you will see a new folder with ‘home images’ appearing.
5. Now, copy the folder to root directory of the memory device. Keep in mind that folder already exists on the memory device and you need to replace the folder as well the files it has.
6. Now, start the TomTom home and you will see the SD slot recognized at Home.

Note: There is a change in some of the steps according to Windows or Mac device.

Reach TomTom Support Australia team at 1-800-870-079 if the issue still persists.

If you are still finding issue with the SD Card detection on your GPS then Contact TomTom Support Australia 1-800-870-079 and we will help you in resolving the problem. You can reach us anytime as we are available round the clock at your service.  We assure you with a reliable solution.